Priority (3 Day Delivery) Add $20 to Standard Rate
Express (Next Day) Add $38 to Standard Rate
Delivery and Charges
Please note that with standard shipping, your items may take 5-15 business days for delivery. If you wish to have your shipment expedited, contact us at support@tommybonedigger.com. The options and ship times may be limited for certain items. Please note that some special product, order, or handling fees may still apply. For retailers/distributors, Tommy BoneDigger™ offers FREE Shipping on all orders totaling $250 or more, before sales tax.
At this time, we can only sell and ship items to U.S. delivery addresses in the 48 continental states, Alaska and Hawaii. Shipping may be subject to other geographic restrictions that apply to particular products.
We reserve the right to change or discontinue our flat rate or free shipping policy at any time.
TommyBoneDigger.com uses FedEx, UPS, the US Postal Service and other delivery services for delivery of your items. Due to orders being fulfilled from different warehouses, items may be shipped by any one of these delivery services. Many of our items are shipped from several sources; thus your items may be shipped separately from each other, even on the same order. The options and ship times may be limited for certain items. Once an item is shipped, you will receive an email confirmation and you can then track your order. Packages shipped via US Postal Service display a delivery confirmation only. Detailed tracking information is not available.
You can expect most packages to be delivered to their destination within 3-7 business days from the ship date. Please remember that certain larger items or customized items can take up to eight weeks for delivery.
If you have been waiting over fifteen business days (three weeks) for your order, and have still not received it, please contact us at support@tommybonedigger.com for assistance.
Non-Deliverable, Refused or Unclaimed Orders
If an order is returned, refused or unclaimed by the customer due to customer refusal, negligence, absence, or customer providing incorrect shipping information (invalid, unknown or insufficient address), we will attempt contact you via telephone and/or email to resolve the order. If no response is received, the customer will be charged the appropriate shipping charges and a restocking fee of 10% of the item’s value. Please make sure that the shipping information on your order is correct and that someone will be available to receive your package. All orders that require re-shipping at the request of the customer, whether for returned, refused, unclaimed, or undeliverable packages, will require an additional re-shipping charge.
